stray thoughts on strategy, culture, leadership, change, and life itself... from around the world and before the screen
by BLeath
November 21, 2009 14:46
Decisions, decisions, decisions.
We make countless decisions each and every day...every hour...every minute.
And most decisions aren't that hard. We go with our gut, we experience 'behavioral shorthand' and know how, for example, to wind our way to work each morning without even thinking about it or, in the case of tougher decisions, we think, we pray, we seek counsel.
But you know as well as I do that some decisions are very, very difficult. Unimaginably gut wrenching. Consider the sort our President is wrestling with this very week. Or the sort our Supreme Court wrestles with each and every day. Or the sort a grieving adult-child faces as her dying parent is placed on life support.
And some of these decisions are in the oven for months...for years. Indeed, they are very long in the making.
To describe this protracted 'deciding,' I use the analogy Decision Hill.
The first segment of Decision Hill is the ascent. This is the acknowledgment that a decision, generally a complex, multifaceted one (and often an emotional one or one that will have 'tentacles' affecting others or 'collateral effects' beyond our immediate imagination) needs to be made. Consider a neophyte playing chess with a grandmaster or a naive child wandering alone in the dark. Neither is fully aware of the errors of his/her ways, much less the unknown and potentially devastating consequences that might follow an initial, innocent, well-intentioned mis-step. In fact, consider the 1986 Space Shuttle Challenger tragedy...or the pre-strike intelligence the NSA possessed on terrorists before the horrors of 9/11 in NYC. Neither of these examples represent one huge or glaringly obvious oversight on anyone's part so much as an incremental, microscopic accumulation of residue...of tiny error after tiny error which, in the particulate, seem invisible, yet in the aggregate, seem enormous.
The ascent takes a very, very long time.
We wrestle with complexities. With our emotions. With possible outcomes. We recall the past, we look to the future, we strategize, we visualize moves and countermoves, we think of the people who will be affected by our choices, we fall to our knees, we seek others' counsel, we T-chart the pros and cons, we flip coins, we toss coins in fountains, we wander and wonder, we rule things in and rule things out, we sleep on it, we eliminate outliers and finally...finally...after the grueling and the slogging and the swinging and the fighting and the traversing many meters to the top...we arrive, crestfallen, at the apex of Decision Hill.
And we straddle the tippy-top of this mountain. We feel its enormity beneath and around us. We accept the hollowness within us. We long for the connectedness and renewal around us. And we stare into the fog and darkness and storm and wonder if the heavens are with us.
And we decide.
In an instant.
After the weeks and months or even years that preceded, we finally, exultingly, make a choice.
And this choice brings us -- in that singular moment -- from our ascension...to the second segment of our climb...the tipping point.
The slow boil is now a gas.
And with the clarity that cuts through the night like a knife through warm butter, we turn our eyes finally and fully toward the future.
The angst of deciding is behind us.
And we feel luminescent. And buoyant. And human again.
The weights slip off our shoulders, the bodice around our chest is loosed, the vice around our mind is broken, the chains around our ankles and neck and wrists are shattered, and we fall forward toward our destiny.
Like the child awaking to a pure and powdery snow on Christmas morning, it is the dawning of a bright, shiny, wondrous, clean, perfect day.
And we fall face-down upon our sled, grab the handles with shaky hands, and are restored and renewed. We are officially in segment three: the descent.
Beloved gravity will do the rest. Slowly, crunching...then quickly, now skittering...we gather speed and momentum and inertia and velocity...and we arrive, startlingly soon, at the bottom of the hill and find ourselves rocketing toward our future, snow spraying up all around us, ice crystals stinging our cheeks, laughter peeling all around.
And like the shirtless, sledgehammer-wielding strongman at the summer fair, we are ready to slam forward into all the tomorrows that stretch out before us.
I want to encourage you today: It will get easier. There is a top. There is another side. Even -- especially -- in the darkest moments of the darkest hours of the darkest days of the darkest seasons -- light shines on. It always will. It always has. That's the benevolent nature of light. It travels effortlessly and ceaselessly and swiftly across the darkest regions of the known and unknown universe to warm your skin.
That's all there is to it.
Your charge...indeed, the only toll for your journey is pure -- and simple:
Believe
and
Keep Moving Forward
God speed.
by BLeath
November 19, 2009 16:02
The philosopher Immanuel Kant (1724-1804) wrote about so many things...transcendental deduction, self-consciousness, transcendental synthesis, a priori concepts (knowing without experiencing), subjective deduction, thought itself, intuition, the transcendental unity of apperception, principles, the logic of illusion, appearance and reality, phenomena and noumena, pure reason and metaphysics, cosmology, theology, the soul, the categorical imperative, the antimony of freedom, the self, practical reason, autonomy of the will, morality, the role of law, beauty and design and taste, objectivity and contemplation, imagination and freedom, harmony, common sense, form, purpose, teleology, and the divine.
Humbling, no? What did we do today? Not this, I'm somewhat certain.
But arguably guiding his many pursuits was one overarching, prevailing framework: his sense of duty. He utterly and completely devoted himself to a life of scholarship and lived, as we clearly see and know from any accounting of his life, within his head.
His eccentricities were many. Roger Scruton, a Kantian scholar once wrote, "It is true that Kant's life was, if not mechanical, at least highly disciplined. His manservant had instructions to wake him each morning at five and tolerate no malingering. He would work until seven at his desk, dressed in nightcap and robe, changing back into these garments at once when he had returned from his morning lectures. He remained in his study until one, when he took his single meal of the day, following it, irrespective of the weather, by a walk. He took this exercise alone, from the eccentric conviction that conversation, since it causes a man to breathe through the mouth, should not take place in the open air. He was averse to noise, twice changing lodging in order to avoid the sound of other people. His aversion to music other than military marches was notorious, as was his total indifference to the visual arts -- he possessed only one engraving, a portrait of Rousseau, given to him by a friend."
Ironically -- and most tragically -- Kant died senile. Isn't that the way it always goes? Our greatest gift, whether our mind, our physicality, or our relationships seem to be the final tax required to exit this world. (Just look at NFL runningback Earl Campbell or pugilist Muhammad Ali...Campbell can barely walk and Ali can barely speak. The strength, speed, and agility of the former and the sassy, quotable comebacks of the latter...gone.)
120 years after Kant's death, his grave was robbed and his sarcophagus left empty.
On the wall of the great castle overlooking the city of Königsberg (Kant's hometown), a bronze tablet bears the words from the conclusion of one of his many great works, Critique of Practical Reason. "Two things fill the heart with ever renewed and increasing awe and reverence, the more often and the more steadily we meditate upon them: the starry firmament above and the moral law within."
Indeed, it was likely the pull between Kant's sense of interior morality and external aspirations to fully explore and understand as many otherworldly nooks and crannies as possible that informed his existence, drove his curiousity, and defined his reach.
Despite his many shortcomings and the various clouds spanning the horizon of his life, we should all be so fortunate as to reach as wide, high, and deep. And to do so while we are still able.
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by BLeath
November 18, 2009 00:38
Before dinner tonight, I found myself in the very first Starbucks -- the one that started it all.
Though I'd been once before, I noticed something this time that I failed to notice last time: no chairs. No seating whatsoever. It's Starbucks as we know it...but totally stripped down and unplugged.
It got me thinking about this distinction between simplicity and elaborateness (the opposite of simple is elaborateness, not complexity, as we often suppose).
We're all biased, of course, and my bias is this: simple is better. It just is. The best car I've ever driven, the best home I've ever lived in, the best clothes I've ever worn, the best friend I ever knew...they were all very straightforward and simple. And I loved 'em that way. Preferred them, in fact.
Just like I loved this Starbucks.
It lacked all those messy chairs, newspapers strewn on the floor, squatters hogging the best spaces in the place for hours on end with their computer cables running this way and that.
Instead, this tiny 28-year-old joint was full of an eclectic energy, eager buyers, photogs, and folks just happy to get in, get out, and get on their way, steaming cups in hand.
I accept that there are times we wanna flop down in a big cushy chair, but this original Starbucks reminds me that often, we overburden great ideas with unnecessary elaborateness...and lose the essence that made something special in the first place.
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by BLeath
November 17, 2009 21:23
Whether it's the periodic seven-year-old's question, "Why is the sky blue?" or the executive's inquiry mid-way through a coaching session, "What's your leadership philosophy?" I have always enjoyed the questions we ask too infrequently. They reveal, after all, much more than the questions we commonly and confidently ask.
I'm not sure when my daughter and I will have more profound conversations about life, but she's already quite the philosopher and riddle solver. "Why is the word 'men' in the word 'women?'" and "How can God be three things at once?" are two questions she's posed in the last week alone, so I presume the floodgates are creaking.
Perhaps more as an exercise to get myself ready, here are some initial chicken-scratchings in anticipation of the question, "How should I live?"
1. First, be true to yourself. It is my belief that God designed you uniquely -- strive to be all that you were designed to be, not who others are...or as you presume others expect you to be.
2. Take comfort knowing that while we are all fallen and fallible, redemption is yours. But don't abdicate or dismiss your responsibilities because of this. We choose, daily, our attitude and behaviors. Live the message, don't preach it.
3. Live a life of integrity. Seek to be beyond reproach. It's human nature to judge and throw rocks; live your life as if on the front page, take refuge in those who love you for who you are, and be gracious to all.
4. Focus where you can make a difference, even if it's just one starfish. Some people don't want or won't accept your offers or gifts or time or talents. Give them anyway, but wisely and with peace where they are misinterpreted, perverted, or rejected.
5. Avoid the crazymakers, saboteurs, and joy robbers. Only sadists negotiate with madmen. They'll drain your lifeblood and you'll be left hollow and jaded.
6. Invest in the eternal and those things which will transcend your generation. Life's too short to limit your focus to a harvest that ripens within just eighty years. We benefit from all those who precede us; continue the tradition.
7. Forgive others. You'll need it too.
8. As my uncle exhorted when I was twelve, "Find what you love to do -- and do the hell out of it." Again, life's too short to be misspent on pursuits that don't bring fulfillment, contribution, or flat-out joy.
9. Don't live for someone else. Live that your life might benefit others, but not to the detriment of your own personhood.
10. Do no harm. Not only because this is right, but because life is a merry-go-round with a reliable sense of reciprocity. The people you might step on now will surely be your puppetmasters in years to come. Treat everyone knowing this, not because of strategy or fear, but out of love.
11. Forgive, but forget at your peril. We are designed to forgive and be forgiven, but learn from your mistakes, avoid the same ones twice, and accumulate wisdom.
12. Where possible, resolve or compartmentalize. Don't allow anger, regret, spite, hurt, or other emotional leakage to seep into other areas of your life, robbing you of purpose, passion, or the generally elusive contentment.
13. Don't confuse family, love, and strangers. We often inflict the deepest wounds on those we love and strangers often exhibit the most selflessly breathtaking demonstrations of grace. Be open yet cautious, hopeful yet realistic, and take comfort that time -- while it rarely heals wounds -- quite reliably brings perspective, which itself is a harbinger of peace.
14. Simple beats elaborate, significance trumps success, and sustainability is more valuable than flash.
15. Take refuge in nature. The right choices reveal themselves more readily beneath shade trees, on hills, along beaches, deep within the woods, or beside streams.
16. Remember -- love functions like a boomerang. Most of the time. Aim high and throw hard.
17. You generally get one bite at the apple; make sure it's an apple...and the right apple.
18. Don't refuse gifts. Give gifts.
19. Say "thank you," "please," and "may I?"
20. Hold the door for those behind you.
21. Marry someone who holds the door for you. And attempts to manage your chair. And opens the car door. And insists you order first. And holds the elevator for strangers.
22. Call an old friend and invite him or her to lunch.
23. Send notes 'out of the blue' acknowledging another person's awesomeness.
24. Don't sweat the small stuff -- really -- in a couple or three years you won't remember worrying about it anyway, much less the 'matter' itself.
25. Spend time with people who make you feel good about yourself; make others feel good about themselves, and don't waste your time on those who maliciously and pathologically and consistently do the converse.
26. Make a home, not a house.
27. Avoid checking your bags whenever possible.
28. Wear comfortable shoes.
29. Take a warm coat, hat, and gloves. Or a swimsuit. Whatever you need to enjoy the scenery.
30. Carry mints or gum...enough for everyone.
31. Know another's culture, let it be, and roll with it. For example, when in China, never surprise your host by secretly paying for his meal.
32. Balance -- or risk burning out, bowling over, or bowing out by necessity rather than choice.
33. Stretch.
34. Cuddle.
35. Always have a pet.
36. Wear sunscreen.
37. Abhor vanity. You're beautiful, inside and out. The more the former, the more the latter.
38. People are vastly more...or less than their titles, degrees, or income tax bracket. Treat others as if they're worth knowing and they will be.
39. Laugh, cry, hug, pat, dance, jump, run, play, cartwheel, somersault, high kick. Move your body and it will move you.
40. Expose yourself to things about which you are ignorant or do not understand. Be insatiably curious and polymathic. Read the greatest books, study calculus, see a Shakespeare play, attend the opera, play the piano, study aikido, compete in a triathlon, coach a Special Olympics team, give blood, learn another language, ride horses, travel, try new foods, visit wonders of the world and never stop asking, "Why?"
41. Plug in rather than drop out.
42. Take your kids to the zoo.
43. Send your kids to college. And then, if they wish to attend a culinary institute, or write, or sing, or dance for a living...they can and more fully.
44. Donate.
45. Volunteer.
46. Sacrifice.
47. Accept that the house always wins and be ready to stand up and walk away from the table. Look forward, never backward.
48. Be disciplined, not lazy. Prepare, don't wing it. Stand on the shoulders of your gifts and talents, commit to improve, and work hard to be great. Never rest on your laurels.
49. Seek to die 'all used up' rather than rich.
50. Understand that true wealth is about choices. Poverty is about an absence of access to resources that might otherwise change your life.
51. Expect miracles.
52. Enjoy life.
53. Eat well and treat yourself to fine meals every now and then. There's more to life than fast food.
54. Order dessert...and think of me.
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by BLeath
November 17, 2009 21:16
As I grow older, I am experiencing a number of phenomena that are new -- sometimes altogether foreign to me. But as they accompany me for months that roll into years, like Stockholm Syndrome or the proverbial shoe-pebble or saddle-burr, they become my begrudged companions.
Amusingly, many of them have to do with my own body. My barber seems to spend more time in and around my ears, my tummy resists its pants, my joints echo and reverberate throughout the bedroom as I make my way to the restroom each morning, and the pains in my back from years of sports, backpack carrying, weed pulling, and other sundry chores emanate further downward and upward. (I'm not quite sure whether I have more pains than before, or if my tolerance for pain is eroding.)
On most days, my left elbow barely functions; the 'throw me, Daddy!' repetitions have left me feeling like Bjorn Borg after a lengthy Sunday with McEnroe.
When I rise too quickly after kneeling to write for long periods, the room might very well spin. Or it might not. It's a crapshoot...a roulette wheel, after all.
And is it just me, or do headaches accompany aging? For several months now, I have these temporary moments of great pain in my temples...as if I can literally feel the armada of platelets making their way through my capillaries to feed those twitchy roots growing like itty bitty fronds in my ears.
I was with my daughter at The Container Store several months back and we stumbled across this absurdly large pill box. Each day of the week was so voluminous it could assuredly house a dozen sugarcubes. Lauren looked at it, laughed, and commented impishly, "Hey Dad, this would be perfect for you!" "Um, yeah, sure," was all I could mutter. Keeping track of my periodic maladies' medications feels equivalent to coordinating traffic flow through the Panama Canal.
Alas, however inconvenient or painful my nominal yet increasing afflictions of the body, they pale in comparison to life's more worthy foes.
Tragically, one of the more sobering trends that accompanies age is the increasing death rate of friends and family. Forewarnings of this reality come in flavors as innocent, ubiquitous, and pop-cultural as The Lion King's Circle of Life, but this doesn't make acceptance any easier or more welcome.
About every month, my wife and I learn of a dear friend who has passed -- car wreck, cancer, stroke, heart attack. In the last month alone, several moms and dads have left this world three to four decades prematurely. There's nothing like a funeral attended by half-orphaned 3, 5, or 7-year olds to cue swelling Smell the Flowers music.
Visited, much like Scrooge by the spirits of Christmas Past, Present, and Future, I too have been reminded by recent events of the primacy of life. We only get one. This is not, as they say, the dress rehearsal.
Pain, too, is a great prioritizer.
But regardless the source, the outcome is the same: I have chosen in the last couple years to re-balance my life. Much less travel, more home-time, and the addition of "no" to my vocabulary have absolutely transformed my existence. And with my daughter growing a solid foot in the last 18 months, I am certain these choices are the right ones...the only ones.
For all I know, my funeral is next Wednesday.
Far be it from me to wonder when -- better to live as if it's imminent, only to be pleasantly surprised if it's not.
Without question, I would relish the gift of a long, albeit pain-ridden or pock-marked life. Furry ears? Gelatinous belly? Achey back? Creaky knees? Joy-robbing elbow? Bring 'em. Better them, friends muse, than never getting to experience them.
Better to love, live, and laugh as a stoop-shouldered grandpa at my granddaughter's high school graduation than muscularly roar out of life alone with saddlebags of money strapped to my mid-life Harley.
On the statistically possible offchance that my body or mind unexpectedly give out before my spirit or soul, promise me one thing: you'll give my wife and daughter big 'ol bearhugs and remind 'em that, while Daddy made a ton of mistakes, he always did what he believed to be right. And he did the best he could at everything he tried.
But most importantly, that he lived a life full of love.
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by BLeath
November 15, 2009 11:44
On November 11, 2009 PBS's Charlie Rose welcomed Freakonomics and Superfreakonomics authors Steven Levitt and Stephen Dubner, followed by Malcolm Gladwell who discussed his latest collection of short stories, What the Dog Saw.
I know that so very many of you are interested in their writing -- so I just wanted to share an opportunity to see them interviewed. (http://www.charlierose.com/guest/view/962 and http://www.charlierose.com/guest/view/510 respectively.)
by BLeath
November 5, 2009 15:38
In conducting research recently, I came across the writings of Hippocrates. Though he is miscredited with the precise phrase, "First, do no harm," he did write about abstaining from harming others -- medically or otherwise.
I really enjoyed a few, select lines from the contemporary version of the Hippocratic Oath, and thought you might, too:
I will remember that there is art to medicine as well as science, and that warmth, sympathy, and understanding may outweigh the surgeon's knife or the chemist's drug.
I will not be ashamed to say "I know not," nor will I fail to call in my colleagues when the skills of another are needed for a patient's recovery.
I will respect the privacy of my patients, for their problems are not disclosed to me that the world may know. Most especially must I tread with care in matters of life and death. If it is given me to save a life, all thanks. But it may also be within my power to take a life; this awesome responsibility must be faced with great humbleness and awareness of my own frailty. Above all, I must not play at God.
I will remember that I do not treat a fever chart, a cancerous growth, but a sick human being, whose illness may affect the person's family and economic stability. My responsibility includes these related problems, if I am to care adequately for the sick.
I will prevent disease whenever I can, for prevention is preferable to cure.
Adapted from the works of Hippocrates by Louis Lasagna, Academic Dean of the School of Medicine at Tufts University, 1964
by BLeath
November 5, 2009 09:06
I apologize for being remiss these past three weeks and not posting -- I cling to my bias: If one doesn't have anything worth saying, remain silent.
Hopefully there's a pony in the pile today worth finding.
I had a recent client engagement that simply reminded me, "Most of what we value is free."
Too often, organizations focus on the 'extrinsics' (the 'havings and holdings') and strive to motivate employees through pay, policies, and pavement. You know, bigger checks, better procedures, larger cubes or offices, designated parking, etc.
Along the way, they sometimes lose site of 'meta-pay,' which is free. The 'intrinsics' (the 'beings and feelings') that foster a sense of achievement, recognition, growth, respect, personal esteem, value, etc.
Interestingly, of course, extrinsics cost money and can become sinkholes. How much is enough? A key fob, a company jacket, a steak dinner..."What have you done for me lately?"
When the intrinsics fall by the wayside, people receive too few at-a-boys and arm hugs to realize how much they are appreciated.
This past week, solely because I passed a hallmark birthday, I've received way more than my deserved share of arm hugs and at-a-boys. And like everyone, I beam.
More than wrapped packages, what I'll remember -- and what we all remember -- are the feelings communicated and shared by those who care.
So to the extent you can, seek to be that employer -- and person -- who engenders a particularly authentic, selfless and magnetic feeling in others, one whereby they know how much they mean to you.
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